FSHN Office Procedures - Telephone / Internet

All phone, ethernet and audix orders and changes must be done by the voice/data coordinators for the department (Breanna for the Food Sciences Bldg. and Brenda for the MacKay/HNSB complex). Any problems with the phones must be reported to one of the coordinators and she will contact Telecommunications. Telecommunications will not accept any changes or orders from anyone except the department coordinators.

For ordering a new phone, new voice mail, and new extension number, please complete the voice data form. You will need to complete the account number for the installation fee plus the monthly account for phone and Ethernet charges. It is important to complete the section for the jack number for the phone and ethernet.

For moving phones, please complete the data short order form.

For changing account numbers for the phone and/or Ethernet, please complete the account change forms. Generally phone charges are billed around the 20th-22nd of the month.

Audix password changes must be requested by the voice/data coordinator. The coordinator can have the password changed within a few minutes of the request.

The office phone and ethernet for each faculty member is paid by the department. Lab personnel and graduate student phones are to be paid by faculty. Most USDA and NIH grants do not allow for phone or ethernet payment. A general account such as the 102 or 490 accounts are the best funding source.

 

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